Can I send leads to more than one pipeline at the same time?
Can I send leads to more than one pipeline at the same time?
Yes. Each pipeline has its own unique endpoint URL. Set up a separate integration (API request or Zap) for each pipeline using that pipeline’s specific endpoint. Do not reuse the same endpoint for different pipelines.
Do I need a developer to set up the Zapier integration?
Do I need a developer to set up the Zapier integration?
No. The Zapier method is fully no-code. You just need your pipeline endpoint URL and Organization API Key from Z360, and then you map fields using Zapier’s visual interface. The API method is the one that may require a developer or someone comfortable with HTTP requests.
What happens if a lead with the same email is submitted twice?
What happens if a lead with the same email is submitted twice?
Z360 blocks duplicate submissions within the same pipeline. If the same email address has already been submitted to that pipeline, the second submission will not create a new inquiry. This is expected behavior and helps prevent duplicate leads.
Can I use custom fields in my integration?
Can I use custom fields in my integration?
Yes. If your pipeline’s inquiry form has custom fields, include them inside
form_data (for API) or map them in the Zapier action step. Use the exact field name as shown in your inquiry form — Z360 matches custom field names by lowercasing both sides.Will revoking my API key break my Zapier Zaps too?
Will revoking my API key break my Zapier Zaps too?
Yes. The Zapier integration uses the same Organization API Key. If you revoke the key, all integrations using it — both API and Zapier — will stop working immediately. Have the new key ready to update everywhere before revoking.