Billing and Pay-As-You-Go Settings in Z360

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Billing and Pay-As-You-Go Settings in Z360

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Overview

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Accessing Billing and Pricing Information

• Navigate to Settings
  Click on the Settings menu in your Z360 dashboard to access account configuration options.
• Open Billing Section
  Click on Billing to open the billing-related settings and options.
• Select Pricing Tab
  Click on the Pricing tab to view detailed pricing information for Z360 services. This section shows you the cost of different features and usage.

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Review Pricing Details

• SMS Pricing
  The price for SMS is $0.01 per SMS sent.
• Simple Call Pricing
  AI Simple Call minutes are priced at $0.00 per minute.
• AI Call Pricing
  The price for AI Call minutes is $0.06 per minute.
• Agent Chat Turn Pricing
  The price for an Agent Chat turn is $0.01 per turn.
• Phone Number Pricing
  The cost for a phone number is $2.00 per month.

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Access and Review Usage Logs

• Access Usage Logs
  Click on Usage Logs to review detailed records of your service usage.
• Open Aggregated Usage View
  Click on Aggregated View to see summarized usage data across all services.
• Open Detailed Usage View
  Click on Detailed View for a deeper look at individual usage entries.

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Filtering and Sorting Usage Data

• Open Filter Options
  Click on Filter to open the filtering options for usage data.
• Select Unit Types Filter
  Choose specific unit types to filter by (e.g., SMS, calls, agent chat).
• Access Filter Selection
  Select payment status filters, such as paid or unpaid, to narrow down the results.
• Select Date Range Filter
  Use the Date Range Filter to specify the time period for which you want to view usage data.

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Sorting Usage Logs

• Sort by Oldest Usage
  Click Sort By Oldest to view usage records from the earliest to the latest.
• Sort by Amount Descending
  Click Sort By Amount (High to Low) to view usage records with the highest costs first.
• Sort by Amount Ascending
  Click Sort By Amount (Low to High) to see the lowest-cost usage entries first.
• Sort by Quantity Descending
  Click Sort By Quantity (High to Low) to order usage records by the largest quantities.
• Sort by Quantity Ascending
  Click Sort By Quantity (Low to High) to see records with the smallest quantities.
• Sort by Newest Usage
  Click Sort By Newest to display the most recent usage records first.

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Search and Review Usage Logs

• Search Usage Logs
  Click the Search field to search the logs by specific keywords or terms related to the service usage.

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Managing Payment Methods and Subscriptions

• Return to Pricing Tab
  Click Pricing to go back to the pricing overview and review any changes to your plan.
• Open Billing Portal
  Click Open Billing Portal to manage your subscription and payment methods.
• Switch to Stripe Billing
  For detailed billing information, switch to Stripe Billing by visiting billing.stripe.com.
• View More Billing Options
  Click View More to access your invoices and billing history for the organization.
• Add Payment Method
  Click Add Payment Method to add a new credit card or payment option to your account.

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Tips

• Review Pricing Regularly: Keep track of service costs and usage to manage your budget effectively.
• Use Filters for Better Insights: Filtering usage logs helps identify high-cost services or areas where you can optimize usage.
• Check Your Invoices: Always review invoices in Stripe Billing to ensure accurate billing for services.
• Set Usage Alerts: Consider setting up alerts for high usage to avoid unexpected charges.
• Manage Payment Methods: Keep your payment methods updated to prevent any interruptions in service.