> ## Documentation Index
> Fetch the complete documentation index at: https://docs.z360.biz/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting Up Call Forwarding for a Specific Extension in Vonage

This guide will walk you through setting up call forwarding for a specific extension using the Follow Me feature in the Vonage Admin Portal.\
\
**Steps to Configure Call ForwardingStep 1: Access the Admin Portal**

* Go to [**admin.vonage.com**](http://admin.vonage.com)
* Log in with your credentials

**Step 2: Navigate to Extensions**

* Click **Phone System** (left menu)
* Click **Extensions**
* Click on the extension you want to configure (e.g., Extension 405)

**Step 3: Enable Call Forwarding**

* Find the **Forward Calls** section
* Toggle **Forward Calls** to **ON** (turns purple)

**Step 4: Select Follow Me**

* Select the **Follow Me** option

**Step 5: Configure First Ring**

* Under **"When my phone rings..."**
* Click **"Select an extension"** dropdown
* Select **This Extension** (desk phone rings first)
* Set ring duration: **2 Rings - 10 Sec** (recommended)

**Step 6: Add External Number**

* Click **"Add Another Rule"**
* Click **"Add New Number"**
* Enter the external phone number (10-digit format)
* Set ring duration: **4 Rings - 20 Sec**

**Step 7: Set Voicemail**

* Under **"If no answer, send to voicemail of"**
* Select **"This Extension's Voicemail"**

**Step 8: Set Caller ID**

* Under **"Use Caller ID"**
* Select **"Originating Caller ID"**

**Step 9: Save**

* Click **Save**

**ResultCalls will now:**

* Ring desk phone (10 seconds)
* Ring external number (20 seconds)
* Go to voicemail if no answer

**Important Note**\
⚠️ **This forwards calls 24/7**. For after-hours only forwarding, you'll need to manually toggle it on/off daily or use an Advanced Virtual Receptionist.