> ## Documentation Index
> Fetch the complete documentation index at: https://docs.z360.biz/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge Base Setup for Agents in Z360

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### Overview

A well-organized knowledge base helps agents and AI respond accurately and efficiently. In Z360, you can build a knowledge base by creating files and folders, uploading documents, syncing updates, **and scraping your website automatically**. This guide walks you through all available ways to set up and manage your knowledge base.

### Access the Knowledge Base

* **Navigate to Knowledge Base**\
  From your Z360 dashboard, click **Knowledge Base** to open the knowledge management area.

### Create and Manage Files

* **Create a New File**\
  Click **Create File** to add a new document to your knowledge base.
* **Enter File Title**\
  Provide a clear and descriptive title so agents and AI can easily identify the content.
* **Create the File**\
  Click **Create File** to finalize file creation.
* **Open and Edit File**\
  Click **Open** or double-click the file to start adding content such as FAQs, policies, or support instructions.
* **Save File Content**\
  Click **Save** after entering or updating content.

### Organize Files and Folders

* **Return to Root Directory**\
  Click **Root** to view all folders and files in one place.
* **Create a Folder**\
  Click **Add Folder** to organize content into categories like *Product Info*, *Support Docs*, or *Pricing*.
* **Name the Folder**\
  Enter a folder name that clearly reflects its purpose.
* **View Folder Contents**\
  Click **Open** or double-click a folder to view and manage its files.

### Upload Files from Your Device

* **Upload Existing Files**\
  Click **Upload File** to add documents from your local device.
* **Select File**\
  Choose the file you want to upload (e.g., PDFs, text files, guides).

### Scrape Your Website Automatically

Z360 allows you to **scrape your website** and automatically convert it into a structured knowledge base.

* **Scrape Website**\
  Click **Scrape Website** in the Knowledge Base section.
* **Enter Website URL**\
  Provide the full URL of your website (for example: `https://yourcompany.com`).
* **Start Scraping**\
  After submitting the URL, Z360 begins crawling and extracting your website content.
* **Processing Time**\
  Website scraping typically takes **5–10 minutes**, depending on the size of your site.
* **Organized Knowledge Creation**\
  Once completed, your website data is:
  * Automatically structured into files and folders
  * Cleaned and organized for AI and agent usage
  * Ready to be synced and used immediately

This allows your AI agents to answer questions using your live website content without manual copy-paste.

### Synchronize the Knowledge Base

**Sync Knowledge Base**\
After adding, uploading, or scraping content, click **Sync** to update the knowledge base.

Syncing ensures:

* Agents access the latest information
* AI uses the most up-to-date content
* Website-scraped data becomes available for responses

### Tips

* **Use Website Scraping First**: Scraping your site is the fastest way to build a complete knowledge base.
* **Organize with Folders**: Group files logically so both humans and AI can find information easily.
* **Keep Content Updated**: Re-scrape your website or update files whenever your content changes.
* **Sync After Changes**: Always click **Sync** after edits, uploads, or scraping.
* **Clear Titles Matter**: Use simple, descriptive file names for better AI understanding.